- “24 x 7″ A+ Customer Service: We respond to any and all guest issues, even after normal business hours, to assist in planning their Kauai vacation. In addition, we have an emergency after hours number to assist with issues that need immediate attention.
- Website Presence: We advertise, promote, and maintain your property on our top ranked website, www.balihai.com. We promote your property on several vacation rental websites such as VRBO, Homeaway, Trip Advisor, FlipKey, etc., to get your home as much exposure as possible.
- Advertising: We are the most visible vacation rental and real estate company on the island. Much of our exposure is through our local exclusive TV channel shown in all homes, condos, and hotel rooms on the island.
- Centrally Located Office: We are centrally located in the heart of historic Hanalei town, which allows us to be visible to clients, vendors, and visitors alike. Walk-in clientele is huge and is just another reason to let us manage your vacation home.
- Reservations: We book all rentals and manage your calendar. We ensure all booking funds are received 90 days prior to the reservation date, collect signed vacation rental contracts from the guest and provide the guest with all information they need. We accept all major credit cards, debit cards, and most other forms of payment.
- Personal Concierge Services: We assist guests, either prior to arrival or during their vacation, with planning their vacation activities Our concierge is available to assist our guests 24 x 7 with any of their requests and/or needs.
- AND MUCH MORE!: Professional photography, supervision of on-going maintenance and repairs, supervision and assistance with improvements/renovations, inventory, property inspections, post departure services, etc.
Please call or email us with questions or if you would like to set up a time to meet and discuss the possibility of managing your vacation home. 808.826.8000 or Christine@balihai.com